Cloud-9 PS/2 Keyboard Interface Guide de l'utilisateur Page 117

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EnsurethatyourwirelessLANdriveristhelatestversion.ChecktheWebsiteandverifythedriverversion
supportedbyAccessConnectionsisthelatestdocumentedinthereadmele.
Ensurethatyourcomputeriswithinrangeofawirelessaccesspoint.
Ensurethatthewirelessradioisenabledbydouble-clickingtheAccessConnectionsiconintheWindows
noticationarea.
CheckNetworkName(SSID),andyourencryptioninformation.UseAccessConnectionstoverifythis
case-sensitiveinformation.
AwirelessWANproblem
Message:UnauthorizedWANcardispluggedin-PoweroffandremovetheWANcard.
Action:Thewideareanetwork(WAN)cardisnotsupportedonthiscomputer.Removeit.
Note:AwirelessWANcardissupportedonlyonsomecomputermodels.
Bluetoothproblem
Symptom:SounddoesnotcomefromtheBluetoothheadsetorheadphonebutcomesfromthelocal
speakereventhoughtheheadsetorheadphoneisconnectedusingtheHeadsetproleorAVprole.
Action:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanel.
Note:FordetailedinformationonhowtoopenControlPanelonWindows8andWindows8.1,see
AccessingControlPanelontheWindows8orWindows8.1operatingsystem”onpage20.
3.ClickHardwareandSoundSound.
4.SelectthePlaybacktab.
5.IfyouareusingtheHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusingtheAVprole,selectStereoAudioandclicktheSetDefaultbutton.
6.ClickOKtoclosetheSoundwindow.
Note:Bluetoothissupportedonlyonsomecomputermodels.
Optionproblems
UsethisinformationtodiagnoseproblemswithLenovohardwareoptionsthatdonothavetheirown
troubleshootinginformation.
Selectyoursymptomfromthefollowinglist:
Anoptionthatwasjustinstalleddoesnotwork”onpage105
Anoptionthatpreviouslyworkeddoesnotworknow”onpage106
Anoptionthatwasjustinstalleddoesnotwork
Symptom:Anoptionthatwasjustinstalleddoesnotwork.
Action:Verifythat:
Theoptionisdesignedforyourcomputer.
Youfollowedtheinstallationinstructionssuppliedwiththeoptionandtheinstallationinstructionsprovided
withyourcomputer,andalloptionles(suchasdevicedrivers,ifrequired)areinstalledcorrectly.
Chapter10.Troubleshootinganddiagnostics105
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